Welcome to Neo Pilates!

These terms of use govern your use of the website https://neopilates.in and provide information about the Service outlined below. When you create an account with Neo Pilates or use the service, you agree to these terms.

The terms “We” / “Us” / “Our”/”Company” individually and collectively refer to Sai Shraddha Enterprises and the terms “Visitor”/”User” refer to the users. 

This page states the Terms and Conditions under which you (Visitor) may visit this website (“Website”). Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they are binding on all users of this Website.


The User hereby acknowledge that they voluntarily participate in all activities, programmes and instruction offered by Neo Pilates Studio and Sai Shraddha Enterprises. 

The User hereby absolutely and irrevocably releases Neo Pilates Studio and Sai Shraddha Enterprises, their employees, representatives, agents or related parties from any claim, legal or otherwise, from accidents, injuries, outcomes or losses that may occur as a result of the User’s participation in any such activities, programmes, instruction or usage of the facility.

The User agrees to follow the behavioural guidelines listed below:

  1. I will treat others in the studio with kindness and respect 
  2. I will keep my mobile phone silent at all times 
  3. I will maintain personal hygiene, wear clean clothes and use deodorant before a session 
  4. I will not wear shoes or sandals within the exercise area 
  5. I will bring my own water bottle and towel to use while I exercise 
  6. I will wipe down equipment after I use it and put things back in their place

The User also agrees that: 

  • All payments are non-refundable 
  • The scheduling and content of activities may be changed on occasion without notification
  • If they are late for a class by more than 5 minutes, they will not be allowed entry and it will be counted as a missed class
  • They will notify instructors immediately of any pain and/or major discomfort felt during any activity
  • Neo Pilates Studio or Sai Shraddha Enterprises shall not be held accountable for a lack of results from the User’s participation in an activity or programme as they are dependent on a number of factors 
  • If the User is pregnant or plans to become pregnant during the course of any activity, they will submit a signed letter from their Doctor, confirming they can participate in a class or activity
  • The Management team of Sai Shraddha Enterprises and/or Neo Pilates Studio reserves the right to deny access to the premises or can request the User to leave the premises for breaching the terms of this agreement and the User agrees to comply 
  • By completing a purchase or attending a Trial, the User accepts to be bound by and follow the terms of this agreement


All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under license, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.

You may not sell or modify the content of this Website  or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisation’s or entity’s written permission.


(A) Security Rules
Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorised to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or “Trojan horse” to the Website, overloading, “flooding”, “mail bombing” or “crashing”, or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

(B) General Rules
Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.


The User unilaterally agree to indemnify and hold harmless, without objection, the Company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of https://neopilates.in or their breach of the terms. 


User agrees that neither Company nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user’s transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Company has been advised of the possibility of such damages. 

User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent. 

User agrees that Company shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall Company’s total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to Company, if any, that is related to the cause of action.


In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.


No refunds will be provided on purchases. All cancellation and re-booking conditions specific to packages are outlined separately for each package that is available for purchase. Please read through those and if you have any questions in relation to them, feel free to reach out to us via this link.